Privacy Policy

Effective Date: 03-07-2025

At CellTech Carlsbad, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://celltechcarlsbad.com or use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information:

a. Personal Information:
This includes information you provide voluntarily, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Device information for service

b. Non-Personal Information:
This includes technical data automatically collected:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring site

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Process orders and repairs
  • Respond to inquiries and customer service requests
  • Send updates, confirmations, or marketing emails (only if subscribed)
  • Prevent fraud and enhance website security

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers (e.g., payment processors, shipping companies)
  • Legal authorities if required by law
  • Website analytics providers (like Google Analytics)

All third-party services are required to protect your information in compliance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience, track website usage, and provide relevant advertising. You can control or disable cookies through your browser settings.

5. Data Security

We use secure methods to protect your information, including:

  • SSL (Secure Socket Layer) encryption
  • Firewalls and secure servers
  • Access controls and authentication

However, no system can guarantee 100% security. Use the site at your own risk.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Your Choices and Rights

You may:

  • Opt out of marketing emails at any time
  • Request access to or deletion of your personal data
  • Contact us for corrections or questions about your data

To do so, email us at: celltechcarlisbad@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Continued use of the site indicates your agreement to the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

CellTech Carlsbad
📍 307 W Mermod St, Carlsbad, NM 88220
📞 +1 (575) 340-0821
📧 celltechcarlisbad@gmail.com