Terms and Conditions Effective Date: 03-07-2025

Welcome to CellTech Carlsbad. By accessing or using our website https://celltechcarlsbad.com and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

CellTech Carlsbad provides mobile phone repair services, accessories, and electronics-related products. The content and services provided on this website are intended for users in the United States.

2. Service Disclaimer

  • All repairs are carried out by trained technicians using high-quality parts.
  • While we take every precaution, CellTech Carlsbad is not liable for any data loss or additional hardware failure during or after repairs.
  • Devices not picked up within 30 days after service completion may incur storage fees or be considered abandoned.

3. Warranty

  • We offer a limited warranty on most repair services and parts (usually 30 to 90 days, depending on the service).
  • Warranty does not cover physical or liquid damage, misuse, or tampering.
  • Warranty claims must be accompanied by a valid receipt.

4. Payments and Pricing

  • All prices are in U.S. Dollars (USD).
  • Full payment is required at the time of service or product purchase.
  • We accept major credit/debit cards and other listed payment methods.

5. Returns and Refunds

  • Refunds on services are only issued if the repair was unsuccessful and no solution was offered.
  • Product returns are accepted within 7 days, only if the product is unused and in its original packaging. Proof of purchase is required.

6. Appointment & Walk-In Policy

  • While we welcome walk-ins, appointments help reduce wait times.
  • Missed appointments may need to be rescheduled.

7. Limitation of Liability

CellTech Carlsbad shall not be liable for any indirect, incidental, or consequential damages resulting from use of our services or website, including but not limited to data loss or business interruption.

8. Privacy Policy

Our Privacy Policy governs how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data in accordance with that policy.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of these websites.

10. Intellectual Property

All content on this site, including logos, text, graphics, and images, is the property of CellTech Carlsbad and protected by copyright and trademark laws. Unauthorized use is prohibited.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of New Mexico, United States.

12. Changes to Terms

We reserve the right to update or change these terms at any time. Updates will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

CellTech Carlsbad
📍 307 W Mermod St, Carlsbad, NM 88220
📞 +1 (575) 340-0821
📧 celltechcarlisbad@gmail.com